Returns & Exchanges

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit never expires.

HOW DO I INITIATE A RETURN?

E-mail clubthreadboutique@gmail.com, and we will get your store credit started.

ADDITIONAL RETURN DETAILS

  • We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.

  • The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.

  • Merchandise must be returned within 7 days of the fulfillment date.

  • Merchandise must be unwashed and unworn.

  • Shoes must be unworn and free of any scuffs or marks.

  • Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.

  • During the Returns Process if an item is ineligible for a Return you will not be able to select that item for Return. This will be all items past the policy time frame or ones that are Final Sale and Accessories.

  • If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.

  • All Accessories are FINAL SALE and NOT eligible for Returns. Accessories are Jewelry, Hats, Scarves, Handbags + Belts.

  • We do not offer exchanges, as our items sell out very quickly. When you receive your Store Credit via email you may purchase the item you would like online.

  • Please allow 3 business days for return processing.

  • Store Credit does not expire.

  • We do not cover Return Shipping.